Public Google Maps reviews Collected on 2026-08-13
What people say about Josefa by Urbanista on Google
318 public reviews, averaging 4.29. Here is the full breakdown and, below it, what the critical ones say: 46 one- and two-star reviews, 14% of the total.
These reviews were not written for this site: they are public on Google Maps and quoted here in extract, with a link to the source. They are not accounts sent through the form, which are published separately under Accounts.
How the 318 reviews break down
Nothing trimmed. The positive ones count too.
- 5 stars 234 74%
- 4 stars 25 8%
- 3 stars 13 4%
- 2 stars 10 3%
- 1 stars 36 11%
Themes that come up most in the critical reviews
How many of the 46 one- and two-star reviews mention each theme. One review can touch on several.
- Management 22
- Maintenance and lifts 16
- Internet 13
- Charges and fees 10
- Air conditioning 9
- Noise 7
- Deposit refund 6
- Hot water 5
- Fines 4
- Security and theft 2
- Gas leaks 1
Criticism about Maintenance and lifts
16 reviews. An extract is shown; the full text is on Google.
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«Muy decepcionada de Josefa, cada año te suben la renta tremendo, no le dan mantenimiento al edificio, el estacionamiento huele súper feo y hay mucha humedad, las amenidades ya las cobran, van más de 6 meses que no funciona la rampa del acceso principal o sea que, no podría subir…»
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«I don’t currently live here, but one of my close friends does and has always spoken very highly of this community. After visiting several times, I completely understood why—this is a beautiful property with a lot to offer. I was seriously considering moving here myself when my j…»
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«There has been a robbery in the house there has been gas leak, water leaks, non-functional elevators and after all that they still don't want free the deposit. This is unacceptable, still up to this day there has not been communication after leaving this place. They say there wi…»
Deposit refundMaintenance and liftsSecurity and theftGas leaks
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«I chose Josefa because of its convenient central location and the opportunity to build a sense of community. To start on a positive note, the reception team is fantastic—super friendly, helpful, and truly the highlight of the building for me. The amenities were also a nice touch…»
InternetHot waterDeposit refundMaintenance and liftsNoiseManagement
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«Llevo un mes viviendo aqui, dejo mis comentarios: El departamento tiene varios problemas de diseno y funcionalidad que afectan la experiencia diaria. Desde el inicio hubo fallas: la secadora no funcionaba y tuvieron que reemplazar el centro de lavado completo. Ademas el diseno d…»
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«Llevo 1.5 años como residente y, si bien los primeros meses fueron aceptables, la situación durante los últimos meses ha sido francamente deficiente. En mi caso, el problema más grave es la filtración de gases de escape del generador auxiliar al interior de las unidades. El olor…»
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«Don’t rent here. Water issues are horrible. Internet issues are even worse. Maintenance crew and front desk crew don’t care about the issue renters are having.»
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«En el comentario dicen que me llamaron o atención varias veces, no pasó una sola vez yo siempre era la que reportaba todo y yo si tengo tanto las fotos como las conversaciones. Y su grupo de vecinos donde están los mensajes diarios de que algo no sirve. Hoy después de un mes que…»
InternetDeposit refundMaintenance and liftsAir conditioningManagement
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«Falta de seguimiento a solicitudes, por el precio de los departamentos no vale la pena rentar aquí. Cada vez que llueve hay filtraciones y no dan seguimiento para repararlas, solo pasan los pendientes de una a otra persona sin una solución. En cuestión de estar al pendiente para…»
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«Tenemos un día completo sin luz , no dan solución y mientras tanto el equipo de ventas que está en el mismo piso cuenta con luz y hasta botanas para una celebración. No han resuelto el tema de las goteras en 5 días y se está cayendo el techo del baño. Pésima atención de la admin…»
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«Update: May I have maintenance tickets for the simplest things still unresolved for 2 months. I am moving out in July and I can guarantee they will not be resolved by the time I move out. So let’s take a bet on this. Be warned everything in the apartment will fall apart so you w…»
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«Avoid at all costs! Nothing in the building (amenitites) or apartments (units) works. Everything is always broken. Key items of issue are the internet, AC, and hot water. They don't even try to fix things. They literally just ignore your comments on these problems/polite request…»
InternetHot waterCharges and feesMaintenance and liftsAir conditioningManagement
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«The internet (provided by the building, you have no choice to install your own) goes down several times per month, often during work hours. Maintenance requests go unresolved for days and weeks. I do not recommend this building, as the rent is astronomically high in comparison t…»
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«El edificio es súper bonito, pero te quiero cobrar extra por absolutamente todo. Además el mantenimiento y servicio (son súper groseros) para resolver cualquier inconveniente son pésimos. Se el agua, el aire acondicionado no funciona, las lavadoras no funcionan (se supone que ti…»
Deposit refundCharges and feesMaintenance and liftsAir conditioningNoise
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«The building is sold and priced as luxury. Expect water and AC issues at random with no reasonable explanation or timeline for remediation. Electricity was included in the lease agreement, and I began receiving an additional charge for electricity about half way through the term…»
Deposit refundMaintenance and liftsAir conditioningNoiseManagement
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«This apartment IS NOT MEANT FOR LONG TERM STAYS. When I stayed in the Airbnb prior to moving in I had a good experience but I regret signing the lease. I can attest that most of the positive reviews are either paid, fake, or from people who stayed short term. The people who have…»
InternetFinesCharges and feesMaintenance and liftsNoiseManagement