Public Google Maps reviews Collected on 2026-08-13
What people say about Josefa by Urbanista on Google
318 public reviews, averaging 4.29. Here is the full breakdown and, below it, what the critical ones say: 46 one- and two-star reviews, 14% of the total.
These reviews were not written for this site: they are public on Google Maps and quoted here in extract, with a link to the source. They are not accounts sent through the form, which are published separately under Accounts.
How the 318 reviews break down
Nothing trimmed. The positive ones count too.
- 5 stars 234 74%
- 4 stars 25 8%
- 3 stars 13 4%
- 2 stars 10 3%
- 1 stars 36 11%
Themes that come up most in the critical reviews
How many of the 46 one- and two-star reviews mention each theme. One review can touch on several.
- Management 22
- Maintenance and lifts 16
- Internet 13
- Charges and fees 10
- Air conditioning 9
- Noise 7
- Deposit refund 6
- Hot water 5
- Fines 4
- Security and theft 2
- Gas leaks 1
Criticism about Deposit refund
6 reviews. An extract is shown; the full text is on Google.
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«they rob your deposit. For some stains that werent even caused by me, they charge by force 1500 pesos for each small part of stains. Even though I requested review, but they just send me the same document of terms that I didnt agree for signiture everyday, and deducted 7500 peso…»
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«There has been a robbery in the house there has been gas leak, water leaks, non-functional elevators and after all that they still don't want free the deposit. This is unacceptable, still up to this day there has not been communication after leaving this place. They say there wi…»
Deposit refundMaintenance and liftsSecurity and theftGas leaks
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«I chose Josefa because of its convenient central location and the opportunity to build a sense of community. To start on a positive note, the reception team is fantastic—super friendly, helpful, and truly the highlight of the building for me. The amenities were also a nice touch…»
InternetHot waterDeposit refundMaintenance and liftsNoiseManagement
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«En el comentario dicen que me llamaron o atención varias veces, no pasó una sola vez yo siempre era la que reportaba todo y yo si tengo tanto las fotos como las conversaciones. Y su grupo de vecinos donde están los mensajes diarios de que algo no sirve. Hoy después de un mes que…»
InternetDeposit refundMaintenance and liftsAir conditioningManagement
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«El edificio es súper bonito, pero te quiero cobrar extra por absolutamente todo. Además el mantenimiento y servicio (son súper groseros) para resolver cualquier inconveniente son pésimos. Se el agua, el aire acondicionado no funciona, las lavadoras no funcionan (se supone que ti…»
Deposit refundCharges and feesMaintenance and liftsAir conditioningNoise
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«The building is sold and priced as luxury. Expect water and AC issues at random with no reasonable explanation or timeline for remediation. Electricity was included in the lease agreement, and I began receiving an additional charge for electricity about half way through the term…»
Deposit refundMaintenance and liftsAir conditioningNoiseManagement