Public Google Maps reviews Collected on 2026-08-13
What people say about Josefa by Urbanista on Google
318 public reviews, averaging 4.29. Here is the full breakdown and, below it, what the critical ones say: 46 one- and two-star reviews, 14% of the total.
These reviews were not written for this site: they are public on Google Maps and quoted here in extract, with a link to the source. They are not accounts sent through the form, which are published separately under Accounts.
How the 318 reviews break down
Nothing trimmed. The positive ones count too.
- 5 stars 234 74%
- 4 stars 25 8%
- 3 stars 13 4%
- 2 stars 10 3%
- 1 stars 36 11%
Themes that come up most in the critical reviews
How many of the 46 one- and two-star reviews mention each theme. One review can touch on several.
- Management 22
- Maintenance and lifts 16
- Internet 13
- Charges and fees 10
- Air conditioning 9
- Noise 7
- Deposit refund 6
- Hot water 5
- Fines 4
- Security and theft 2
- Gas leaks 1
Criticism about Air conditioning
9 reviews. An extract is shown; the full text is on Google.
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«Mienten, llevamos semanas intentando que nos ayuden a resolver el problema del aire acondicionado, si el problema no es “general” por qué la manager no responde nuestros mensajes? No puedo creer que no tarden ni un día en responder una mala reseña por aquí pero no puedan respond…»
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«Llevo un mes viviendo aqui, dejo mis comentarios: El departamento tiene varios problemas de diseno y funcionalidad que afectan la experiencia diaria. Desde el inicio hubo fallas: la secadora no funcionaba y tuvieron que reemplazar el centro de lavado completo. Ademas el diseno d…»
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«En el comentario dicen que me llamaron o atención varias veces, no pasó una sola vez yo siempre era la que reportaba todo y yo si tengo tanto las fotos como las conversaciones. Y su grupo de vecinos donde están los mensajes diarios de que algo no sirve. Hoy después de un mes que…»
InternetDeposit refundMaintenance and liftsAir conditioningManagement
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«Avoid at all costs! Nothing in the building (amenitites) or apartments (units) works. Everything is always broken. Key items of issue are the internet, AC, and hot water. They don't even try to fix things. They literally just ignore your comments on these problems/polite request…»
InternetHot waterCharges and feesMaintenance and liftsAir conditioningManagement
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«El edificio es súper bonito, pero te quiero cobrar extra por absolutamente todo. Además el mantenimiento y servicio (son súper groseros) para resolver cualquier inconveniente son pésimos. Se el agua, el aire acondicionado no funciona, las lavadoras no funcionan (se supone que ti…»
Deposit refundCharges and feesMaintenance and liftsAir conditioningNoise
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«The building is sold and priced as luxury. Expect water and AC issues at random with no reasonable explanation or timeline for remediation. Electricity was included in the lease agreement, and I began receiving an additional charge for electricity about half way through the term…»
Deposit refundMaintenance and liftsAir conditioningNoiseManagement
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«Unfortunately now a terrible place to live where management just straight up ignore you which sucks. Will be moving out when lease expires. The only reason I paid a premium of 37k pesos for a tiny apartment was cos of the a/c and that hasn't been working for weeks and management…»
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«Las salas de “cine” no sirven bien o falla el aire acondicionado o los controles de las teles que hay ahí.»
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«Pros: perfect location, completely new property, nice space, great amenities in the building. Ac works perfectly. Beautiful views from unit and common spaces. Cons: everything else. Host committed to an early check in, the reason why we chose this place. When we tried to check i…»