Public Google Maps reviews Collected on 2026-08-13
What people say about Josefa by Urbanista on Google
318 public reviews, averaging 4.29. Here is the full breakdown and, below it, what the critical ones say: 46 one- and two-star reviews, 14% of the total.
These reviews were not written for this site: they are public on Google Maps and quoted here in extract, with a link to the source. They are not accounts sent through the form, which are published separately under Accounts.
How the 318 reviews break down
Nothing trimmed. The positive ones count too.
- 5 stars 234 74%
- 4 stars 25 8%
- 3 stars 13 4%
- 2 stars 10 3%
- 1 stars 36 11%
Themes that come up most in the critical reviews
How many of the 46 one- and two-star reviews mention each theme. One review can touch on several.
- Management 22
- Maintenance and lifts 16
- Internet 13
- Charges and fees 10
- Air conditioning 9
- Noise 7
- Deposit refund 6
- Hot water 5
- Fines 4
- Security and theft 2
- Gas leaks 1
Criticism about Internet
13 reviews. An extract is shown; the full text is on Google.
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«Dont rent here. They never disclose the bar next door that is loud from thursday - sunday. They also always have problems with internet that they will never fix.»
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«I chose Josefa because of its convenient central location and the opportunity to build a sense of community. To start on a positive note, the reception team is fantastic—super friendly, helpful, and truly the highlight of the building for me. The amenities were also a nice touch…»
InternetHot waterDeposit refundMaintenance and liftsNoiseManagement
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«Llevo 1.5 años como residente y, si bien los primeros meses fueron aceptables, la situación durante los últimos meses ha sido francamente deficiente. En mi caso, el problema más grave es la filtración de gases de escape del generador auxiliar al interior de las unidades. El olor…»
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«Firstly, the reception team Joshua, Omar and Humberto are great assets to the company and this review in no way reflects them. I have now lived in Josefa for 4 months and although the hard product (my studio apartment) and amenities (the shared spaces) are of a good standard the…»
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«Don’t rent here. Water issues are horrible. Internet issues are even worse. Maintenance crew and front desk crew don’t care about the issue renters are having.»
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«En el comentario dicen que me llamaron o atención varias veces, no pasó una sola vez yo siempre era la que reportaba todo y yo si tengo tanto las fotos como las conversaciones. Y su grupo de vecinos donde están los mensajes diarios de que algo no sirve. Hoy después de un mes que…»
InternetDeposit refundMaintenance and liftsAir conditioningManagement
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«For American renters or investors considering this building: I’ve observed several ongoing issues that future tenants or investors should be aware of: • Service interruptions: Water, electricity, and WiFi have been unreliable in this building. Some shared facilities, like ice ma…»
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«Nefasto. No dan atención a los tickets de reportes de servicio. Se va la luz por días, el agua caliente no funciona por que " la caldera esta fallando" y te bañas con agua fría o tibia en el mejor de los casos. El internet no sirve, asi que olvídate si quieres trabajar remoto. E…»
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«Update: May I have maintenance tickets for the simplest things still unresolved for 2 months. I am moving out in July and I can guarantee they will not be resolved by the time I move out. So let’s take a bet on this. Be warned everything in the apartment will fall apart so you w…»
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«Avoid at all costs! Nothing in the building (amenitites) or apartments (units) works. Everything is always broken. Key items of issue are the internet, AC, and hot water. They don't even try to fix things. They literally just ignore your comments on these problems/polite request…»
InternetHot waterCharges and feesMaintenance and liftsAir conditioningManagement
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«The internet (provided by the building, you have no choice to install your own) goes down several times per month, often during work hours. Maintenance requests go unresolved for days and weeks. I do not recommend this building, as the rent is astronomically high in comparison t…»
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«This apartment IS NOT MEANT FOR LONG TERM STAYS. When I stayed in the Airbnb prior to moving in I had a good experience but I regret signing the lease. I can attest that most of the positive reviews are either paid, fake, or from people who stayed short term. The people who have…»
InternetFinesCharges and feesMaintenance and liftsNoiseManagement
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«Besides the location and the lobby staff; i dont think its worth it, as a current resident, they hide negative feedback so everything looks “great”; recently problems like internet or gym equipment are taking longer to get solved and they have recently made changes to payment me…»