Public Google Maps reviews Collected on 2026-08-13
What people say about Josefa by Urbanista on Google
318 public reviews, averaging 4.29. Here is the full breakdown and, below it, what the critical ones say: 46 one- and two-star reviews, 14% of the total.
These reviews were not written for this site: they are public on Google Maps and quoted here in extract, with a link to the source. They are not accounts sent through the form, which are published separately under Accounts.
How the 318 reviews break down
Nothing trimmed. The positive ones count too.
- 5 stars 234 74%
- 4 stars 25 8%
- 3 stars 13 4%
- 2 stars 10 3%
- 1 stars 36 11%
Themes that come up most in the critical reviews
How many of the 46 one- and two-star reviews mention each theme. One review can touch on several.
- Management 22
- Maintenance and lifts 16
- Internet 13
- Charges and fees 10
- Air conditioning 9
- Noise 7
- Deposit refund 6
- Hot water 5
- Fines 4
- Security and theft 2
- Gas leaks 1
Criticism about Hot water
5 reviews. An extract is shown; the full text is on Google.
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«I chose Josefa because of its convenient central location and the opportunity to build a sense of community. To start on a positive note, the reception team is fantastic—super friendly, helpful, and truly the highlight of the building for me. The amenities were also a nice touch…»
InternetHot waterDeposit refundMaintenance and liftsNoiseManagement
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«Don’t rent here. Water issues are horrible. Internet issues are even worse. Maintenance crew and front desk crew don’t care about the issue renters are having.»
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«Nefasto. No dan atención a los tickets de reportes de servicio. Se va la luz por días, el agua caliente no funciona por que " la caldera esta fallando" y te bañas con agua fría o tibia en el mejor de los casos. El internet no sirve, asi que olvídate si quieres trabajar remoto. E…»
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«Avoid at all costs! Nothing in the building (amenitites) or apartments (units) works. Everything is always broken. Key items of issue are the internet, AC, and hot water. They don't even try to fix things. They literally just ignore your comments on these problems/polite request…»
InternetHot waterCharges and feesMaintenance and liftsAir conditioningManagement
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«Despite its prime location and nice design, I cannot recommend JOSEFA as the amenities are constantly damaged and not repaired, and the management does not address recurrent issues such as lack of hot water.»