Public Google Maps reviews Collected on 2026-08-13
What people say about Josefa by Urbanista on Google
318 public reviews, averaging 4.29. Here is the full breakdown and, below it, what the critical ones say: 46 one- and two-star reviews, 14% of the total.
These reviews were not written for this site: they are public on Google Maps and quoted here in extract, with a link to the source. They are not accounts sent through the form, which are published separately under Accounts.
How the 318 reviews break down
Nothing trimmed. The positive ones count too.
- 5 stars 234 74%
- 4 stars 25 8%
- 3 stars 13 4%
- 2 stars 10 3%
- 1 stars 36 11%
Themes that come up most in the critical reviews
How many of the 46 one- and two-star reviews mention each theme. One review can touch on several.
- Management 22
- Maintenance and lifts 16
- Internet 13
- Charges and fees 10
- Air conditioning 9
- Noise 7
- Deposit refund 6
- Hot water 5
- Fines 4
- Security and theft 2
- Gas leaks 1
The one- and two-star reviews
43 reviews. An extract is shown; the full text is on Google.
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«出差回来后发现我的房间被洗劫一空，一共丢失了笔记本电脑一台、手表一只、运动相机一台、钱包以及上万元现金、所有的衣物用品以及大量未拆封的Lamer和Biotherm礼盒。经过近一个月的交涉，公寓管理方仍未给出任何解释和赔偿方案，甚至在交涉初期给予“你无法证明房间里有你的这些东西”“你的合同是在我来到工作之前签署的，我概不负责”的回复，非常粗鲁和无礼，真是令人生气和伤心的遭遇💔💔💔»
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«Dont rent here. They never disclose the bar next door that is loud from thursday - sunday. They also always have problems with internet that they will never fix.»
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«Háganse un favor y corran lo más rápido de este lugar. Lidiar con la gente responsable de administrar es lo más frustrante que hay.»
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«Lo peor solo apariencias una vez entras te cobran amenidades, la administración es una porquería, te multan por respirar ósea no se deje engañar hay mejores lugares y se los digo yo que viví ahí un buen rato gaaassss»
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«Qué bueno que compartan este video. Solo una precisión: este evento no fue organizado por la administración, sino por vecinos de la torre que se coordinaron para hacerlo posible. De hecho, ahora se pretende imponer una multa de $13,500 a uno de los vecinos involucrados, a pesar…»
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«they rob your deposit. For some stains that werent even caused by me, they charge by force 1500 pesos for each small part of stains. Even though I requested review, but they just send me the same document of terms that I didnt agree for signiture everyday, and deducted 7500 peso…»
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«Muy decepcionada de Josefa, cada año te suben la renta tremendo, no le dan mantenimiento al edificio, el estacionamiento huele súper feo y hay mucha humedad, las amenidades ya las cobran, van más de 6 meses que no funciona la rampa del acceso principal o sea que, no podría subir…»
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«I don’t currently live here, but one of my close friends does and has always spoken very highly of this community. After visiting several times, I completely understood why—this is a beautiful property with a lot to offer. I was seriously considering moving here myself when my j…»
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«Me encantaba el concepto & todooo, hacíamos varias reuniones con amigos a la semana, sin embargo justo cuando estaba a punto de mudarme… mis amigos me comentaron que su “all inclusive”, no es tan all inclusive. Todavía de que te cobran servicios & limpieza deciden que quieren co…»
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«NO ES ALL INCLUSIVE Se promocionan como un all inclusive pero para nada! Tienen letras pequeñas y cambian las reglas a conveniencia de la empresa, sin respetar el contrato y con las promesas que hacen para convencerte de firmar. Resulta que cada vez que quieras usar las amenidad…»
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«There has been a robbery in the house there has been gas leak, water leaks, non-functional elevators and after all that they still don't want free the deposit. This is unacceptable, still up to this day there has not been communication after leaving this place. They say there wi…»
Deposit refundMaintenance and liftsSecurity and theftGas leaks
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«I chose Josefa because of its convenient central location and the opportunity to build a sense of community. To start on a positive note, the reception team is fantastic—super friendly, helpful, and truly the highlight of the building for me. The amenities were also a nice touch…»
InternetHot waterDeposit refundMaintenance and liftsNoiseManagement
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«Mienten, llevamos semanas intentando que nos ayuden a resolver el problema del aire acondicionado, si el problema no es “general” por qué la manager no responde nuestros mensajes? No puedo creer que no tarden ni un día en responder una mala reseña por aquí pero no puedan respond…»
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«Llevo un mes viviendo aqui, dejo mis comentarios: El departamento tiene varios problemas de diseno y funcionalidad que afectan la experiencia diaria. Desde el inicio hubo fallas: la secadora no funcionaba y tuvieron que reemplazar el centro de lavado completo. Ademas el diseno d…»
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«Llevo 1.5 años como residente y, si bien los primeros meses fueron aceptables, la situación durante los últimos meses ha sido francamente deficiente. En mi caso, el problema más grave es la filtración de gases de escape del generador auxiliar al interior de las unidades. El olor…»
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«Horrible experience trying to rent 2 units here. The sales team do not answer simple questions nor do that seem to be able to work out simple mathematical sums. Their sales approach involves sending a barrage on nonsensical what's app messages in short succession all ignoring th…»
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«Do not do it. The building is in a beautiful location, but it has lots of issues from water to appliances. Management consistently changes policies and high turnover within the admin team. While I was there they attempted to force residents to add roughly $25 USD to rent to cove…»
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«Firstly, the reception team Joshua, Omar and Humberto are great assets to the company and this review in no way reflects them. I have now lived in Josefa for 4 months and although the hard product (my studio apartment) and amenities (the shared spaces) are of a good standard the…»
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«Don’t rent here. Water issues are horrible. Internet issues are even worse. Maintenance crew and front desk crew don’t care about the issue renters are having.»
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«En el comentario dicen que me llamaron o atención varias veces, no pasó una sola vez yo siempre era la que reportaba todo y yo si tengo tanto las fotos como las conversaciones. Y su grupo de vecinos donde están los mensajes diarios de que algo no sirve. Hoy después de un mes que…»
InternetDeposit refundMaintenance and liftsAir conditioningManagement
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«For American renters or investors considering this building: I’ve observed several ongoing issues that future tenants or investors should be aware of: • Service interruptions: Water, electricity, and WiFi have been unreliable in this building. Some shared facilities, like ice ma…»
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«Falta de seguimiento a solicitudes, por el precio de los departamentos no vale la pena rentar aquí. Cada vez que llueve hay filtraciones y no dan seguimiento para repararlas, solo pasan los pendientes de una a otra persona sin una solución. En cuestión de estar al pendiente para…»
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«Nefasto. No dan atención a los tickets de reportes de servicio. Se va la luz por días, el agua caliente no funciona por que " la caldera esta fallando" y te bañas con agua fría o tibia en el mejor de los casos. El internet no sirve, asi que olvídate si quieres trabajar remoto. E…»
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«Tenemos un día completo sin luz , no dan solución y mientras tanto el equipo de ventas que está en el mismo piso cuenta con luz y hasta botanas para una celebración. No han resuelto el tema de las goteras en 5 días y se está cayendo el techo del baño. Pésima atención de la admin…»
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«Hola, desconozco cómo sea vivir en Josefa pero puedo opinar con conocimiento de causa con respecto a Urbanista. NO LO HAGAN. Corran, sálvense. Toda esa idea de "renta fácil ahorrándote la tramitología" al principio es muy seductora pero la administración, tristemente, es PÉSIMA.…»
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«Update: May I have maintenance tickets for the simplest things still unresolved for 2 months. I am moving out in July and I can guarantee they will not be resolved by the time I move out. So let’s take a bet on this. Be warned everything in the apartment will fall apart so you w…»
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«Avoid at all costs! Nothing in the building (amenitites) or apartments (units) works. Everything is always broken. Key items of issue are the internet, AC, and hot water. They don't even try to fix things. They literally just ignore your comments on these problems/polite request…»
InternetHot waterCharges and feesMaintenance and liftsAir conditioningManagement
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«The internet (provided by the building, you have no choice to install your own) goes down several times per month, often during work hours. Maintenance requests go unresolved for days and weeks. I do not recommend this building, as the rent is astronomically high in comparison t…»
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«Worst experience ever, staff do not follow through and they will take your personal information (passport) and not get back to you. I met with Rodrigo Cabrera and he said that he would contact me the next day and never heard from him. I over qualified for the apartment and I jus…»
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«El edificio es súper bonito, pero te quiero cobrar extra por absolutamente todo. Además el mantenimiento y servicio (son súper groseros) para resolver cualquier inconveniente son pésimos. Se el agua, el aire acondicionado no funciona, las lavadoras no funcionan (se supone que ti…»
Deposit refundCharges and feesMaintenance and liftsAir conditioningNoise
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«Huele mucho a mota diario y fuerte, pero administración no arregla nada sobre ese problema. Ya van meses quejándome de eso, pero sigue igual.»
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«The building is sold and priced as luxury. Expect water and AC issues at random with no reasonable explanation or timeline for remediation. Electricity was included in the lease agreement, and I began receiving an additional charge for electricity about half way through the term…»
Deposit refundMaintenance and liftsAir conditioningNoiseManagement
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«Esta siendo remodelado. Copachisa es la constructora. De regular a mala»
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«Está en remodelación»
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«Great location and amenities, but I don’t recommend for anyone staying medium to long term. The management hikes up the rent substantially every time you renew the contract. I ended up paying for my apartment more than larger apartments in higher floors in the building. It makes…»
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«Unfortunately now a terrible place to live where management just straight up ignore you which sucks. Will be moving out when lease expires. The only reason I paid a premium of 37k pesos for a tiny apartment was cos of the a/c and that hasn't been working for weeks and management…»
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«Despite its prime location and nice design, I cannot recommend JOSEFA as the amenities are constantly damaged and not repaired, and the management does not address recurrent issues such as lack of hot water.»
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«This apartment IS NOT MEANT FOR LONG TERM STAYS. When I stayed in the Airbnb prior to moving in I had a good experience but I regret signing the lease. I can attest that most of the positive reviews are either paid, fake, or from people who stayed short term. The people who have…»
InternetFinesCharges and feesMaintenance and liftsNoiseManagement
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«Las salas de “cine” no sirven bien o falla el aire acondicionado o los controles de las teles que hay ahí.»
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«Besides the location and the lobby staff; i dont think its worth it, as a current resident, they hide negative feedback so everything looks “great”; recently problems like internet or gym equipment are taking longer to get solved and they have recently made changes to payment me…»
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«Hello went to visit these apartments they were absolutely beautiful the people who helped me were extremely nice but that doesn’t cut into what happed why in leaving a bad review I seen these on Facebook and was listed for a different price then what they were trying to tell me…»
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«Nice building and location, but staying there as an Airbnb guest was frustrating due to lack of communication.»
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«Pros: perfect location, completely new property, nice space, great amenities in the building. Ac works perfectly. Beautiful views from unit and common spaces. Cons: everything else. Host committed to an early check in, the reason why we chose this place. When we tried to check i…»