Published accounts 43 entries
Resident accounts and complaints about Josefa by Urbanista
Each text was written by someone who lives or lived in the building, or posted as a Google review. The ones sent through the form are reviewed by hand and published without full names.
Published testimonials
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The “cinema” rooms don't work properly — either the air conditioning fails or the TV remotes do.
The “cinema” rooms don't work properly — either the air conditioning fails or the TV remotes they keep there do.
Translation Translated from Spanish
Karla V. · Imported from Google · 2 reads
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Update: May I have maintenance tickets for the simplest things still unresolved for 2 months.
Update: May I have maintenance tickets for the simplest things still unresolved for 2 months. I am moving out in July and I can guarantee they will not be resolved by the time I move out. S…
alyssa M. · Imported from Google · 2 reads
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This apartment IS NOT MEANT FOR LONG TERM STAYS.
This apartment IS NOT MEANT FOR LONG TERM STAYS. When I stayed in the Airbnb prior to moving in I had a good experience but I regret signing the lease. I can attest that most of the positiv…
Christina L. · Imported from Google · 2 reads
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Hello — I don't know what it's like to live in Josefa, but I can speak from direct experience about Urbanista.
Hello — I don't know what it's like to live in Josefa, but I can speak from direct experience about Urbanista. DON'T DO IT. Run, save yourselves. The whole “easy renting, skip the paperwork…
Translation Translated from Spanish
Sara A. · Imported from Google · 2 reads
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We've had a full day with no power and they offer no solution.
We've had a full day with no power and they offer no solution, while the sales team on the same floor has electricity and even snacks for a party. Five days later they still haven't dealt w…
Translation Translated from Spanish
Carlos O. · Imported from Google · 2 reads
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Dreadful. They ignore the service tickets you file.
Dreadful. They ignore the service tickets you file. The power goes out for days, the hot water doesn't work because “the boiler is failing” and you shower in cold water, or lukewarm at best…
Translation Translated from Spanish
Sandra M. · Imported from Google · 2 reads
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No follow-up on requests. For what the apartments cost, it isn't worth renting here.
No follow-up on requests. For what the apartments cost, it isn't worth renting here. Every time it rains there are leaks and nobody follows up to repair them; they just pass the job from on…
Translation Translated from Spanish
Aby B. · Imported from Google · 2 reads
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For American renters or investors considering this building: I’ve observed several ongoing issues that future
For American renters or investors considering this building: I’ve observed several ongoing issues that future tenants or investors should be aware of: • Service interruptions: Water, electr…
Franklin · Imported from Google · 2 reads
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In their reply they say I was warned several times — it didn't happen once; I was always the one reporting everything, and I do have both the photos and the conversations.
In their reply they say I was warned several times — it didn't happen once; I was always the one reporting everything, and I do have both the photos and the conversations. And their neighbo…
Translation Translated from Spanish
Gala G. · Imported from Google · 2 reads
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Don’t rent here.
Don’t rent here. Water issues are horrible. Internet issues are even worse. Maintenance crew and front desk crew don’t care about the issue renters are having.
Rene L. · Imported from Google · 2 reads
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Firstly, the reception team Joshua, Omar and Humberto are great assets to the company and this review in no w…
Firstly, the reception team Joshua, Omar and Humberto are great assets to the company and this review in no way reflects them. I have now lived in Josefa for 4 months and although the hard…
Zack Y. · Imported from Google · 2 reads
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Despite its prime location and nice design, I cannot recommend JOSEFA as the amenities are constantly damaged
Despite its prime location and nice design, I cannot recommend JOSEFA as the amenities are constantly damaged and not repaired, and the management does not address recurrent issues such as…
Felipe J. · Imported from Google · 2 reads