Public review imported from Google
was not submitted to this site: its author wrote it as a public review on Google Maps and it is reproduced here with the source credited. Only one- and two-star reviews are imported; the full breakdown of the reviews is here.
For American renters or investors considering this building: I’ve observed several ongoing issues that future
For American renters or investors considering this building:
I’ve observed several ongoing issues that future tenants or investors should be aware of:
• Service interruptions: Water, electricity, and WiFi have been unreliable in this building. Some shared facilities, like ice machines, is consistently out of service.
• Management responsiveness: Communication with management can be slow and inconsistent. Some staff are kind, professional and helpful, but others may contribute to an intimidating, confusing, or disorganized tenant experience.
• Community atmosphere: There appears to be a high turnover rate among staff and tenants, which could indicate dissatisfaction with management practices.
Beautiful views and well-located units are undeniable, but operational challenges and management practices may affect your overall experience. Research all associated brands carefully before committing (UH Living, Urbanista.MX, UrbanHub).
Bottom line: Attractive property with significant management and operational issues. My review is objective and fair despite an ongoing legal dispute. Suitable for those who are aware and prepared to remain resolute, navigate inconsistencies, protect their legal rights, and avoid cash flow issues.
It’s a different world.
Update to respond: I’m still a resident - which they are well aware of - if you read through the inconsistencies and combative responses … it’s quite sad on how management behaves . I’ve sent countless emails addressed to their CEO, Legal and building management - no responses - they are as dishonest as their public responses
Review by Franklin, posted on Google Maps and collected by this site. It is the personal opinion and experience of whoever wrote it; this site is not affiliated with Urbanista or with the building's management.