Skip to content
Notice · Independent site created by residents. Not affiliated with Urbanista or with the building's management. Every account reflects the personal opinion and experience of whoever wrote it.
Josefa Reviews by Urbanista · Mexico City · Unofficial
View this site in Spanish Share your complaintPost

Maintenance 1 out of 5 stars on Google Posted June 2026 (approx.) 3 reads

Public review imported from Google

was not submitted to this site: its author wrote it as a public review on Google Maps and it is reproduced here with the source credited.

See the reviews on Google Maps ↗

1-star review of Josefa by Urbanista

Fumiya K. on Google Maps · June 2026

There has been a robbery in the house, there has been a gas leak, water leaks, non-functional elevators and after all that they still don't want to free the deposit.

This is unacceptable, still up to this day there has not been communication after leaving this place.

They say there will be occasional malfunctioning in a large building, but we went through problems many, many days. And there has been a lot more. Problems like the gas leaks are especially very dangerous.

I just know there are more problems here in this building than peace.

When the reason for moving out was still because of a non-functioning building and lack of commitment, they still want to charge people a penalty for early termination of contract.

More than upset, this is absurd.

Review by Fumiya K., posted on Google Maps and collected by this site. It is the personal opinion and experience of whoever wrote it; this site is not affiliated with Urbanista or with the building's management.

Share this account
Share your experience Back to the accounts

Also in Maintenance

  • Maintenance
    August 2024 1 out of 5 stars on Google

    The building is sold and priced as luxury.

    The building is sold and priced as luxury. Expect water and AC issues at random with no reasonable explanation or timeline for remediation. Electricity was included in the lease agreement, and I began receiving an additional charge for electricity about halfway through the term. A pane of glass remained broken through most of the year lease.

    To add insult: absolute worst tenants. Expect concert level noise at 1-2 am in the middle of the week. Terrible communication by management. Staff seems unwilling or unable to deal with entitled residents. Nobody at the front desk. Unanswered messages and calls. Unless they are enforcing some fee based rule (subject to change at any time), don't expect much of a response or resolution.

    Update: The deposit was finally returned, minus an unexplained damage fee, after weeks of persistence. My final interaction with this company was reflective of the rest: selective systemization and red tape when it favors them, and a complete lack of interest and cluelessness when it does not.

    My new apartment is of a similar profile, price and location; the staff and professionalism have been a night and day difference.

    Show moreShow less

    Garth K. · Imported from Google · 6 reads

  • Maintenance
    August 2025 1 out of 5 stars on Google

    The internet (provided by the building, you have no choice to install your own) goes down several times per m…

    The internet (provided by the building, you have no choice to install your own) goes down several times per month, often during work hours. Maintenance requests go unresolved for days and weeks. I do not recommend this building, as the rent is astronomically high in comparison to the market area, and the advertised amenities are not adequately provided by the building management.

    David · Imported from Google · 3 reads

  • Maintenance
    August 2025 2 out of 5 stars on Google

    Besides the location and the lobby staff, I don't think it's worth it.

    Besides the location and the lobby staff, I don't think it's worth it. As a current resident: they hide negative feedback so everything looks “great”; recently problems like internet or gym equipment are taking longer to get solved, and they have recently made changes to payment methods without consulting or notifying with time, and that's the way they have been doing things lately. For this type of treatment, it is expensive. Also still an issue that you can't hire your own internet, since you are stuck with intermittent or slow internet.

    Rodolfo R. · Imported from Google · 3 reads