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Josefa Reviews by Urbanista · Mexico City · Unofficial
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Maintenance 1 out of 5 stars on Google Posted May 2026 (approx.) 3 reads

Public review imported from Google

was not submitted to this site: its author wrote it as a public review on Google Maps and it is reproduced here with the source credited.

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1-star review of Josefa by Urbanista

old S. on Google Maps · May 2026

Translation Translated from Spanish · Show original

They lie. We've spent weeks trying to get help with the air conditioning problem — if it isn't a “building-wide” problem, why doesn't the manager answer our messages? I can't believe it takes them less than a day to reply to a bad review on here, but they can't answer emails for weeks. (I have screenshots.)

Fix the problem and I'll gladly delete this comment.
We've had no air conditioning in the entire building for almost a month, and every time we ask for answers the admin ignores us. It's not like the place costs pocket change for us to have this kind of problem and for them to do nothing about it!

Show original · written in Spanish

Mienten, llevamos semanas intentando que nos ayuden a resolver el problema del aire acondicionado. Si el problema no es “general”, ¿por qué la manager no responde nuestros mensajes? No puedo creer que no tarden ni un día en responder una mala reseña por aquí, pero no puedan responder correos en semanas. (Tengo capturas.)

Arreglen el problema y con gusto borro este comentario.
Llevamos casi un mes sin aire acondicionado en todo el edificio y cada vez que pedimos respuestas el admin nos ignora. ¡No es que el lugar cueste 3 pesos para tener este tipo de problemas y que no hagan nada al respecto!

Review by old S., posted on Google Maps and collected by this site. It is the personal opinion and experience of whoever wrote it; this site is not affiliated with Urbanista or with the building's management.

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Also in Maintenance

  • Maintenance
    August 2024 1 out of 5 stars on Google

    The building is sold and priced as luxury.

    The building is sold and priced as luxury. Expect water and AC issues at random with no reasonable explanation or timeline for remediation. Electricity was included in the lease agreement, and I began receiving an additional charge for electricity about halfway through the term. A pane of glass remained broken through most of the year lease.

    To add insult: absolute worst tenants. Expect concert level noise at 1-2 am in the middle of the week. Terrible communication by management. Staff seems unwilling or unable to deal with entitled residents. Nobody at the front desk. Unanswered messages and calls. Unless they are enforcing some fee based rule (subject to change at any time), don't expect much of a response or resolution.

    Update: The deposit was finally returned, minus an unexplained damage fee, after weeks of persistence. My final interaction with this company was reflective of the rest: selective systemization and red tape when it favors them, and a complete lack of interest and cluelessness when it does not.

    My new apartment is of a similar profile, price and location; the staff and professionalism have been a night and day difference.

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    Garth K. · Imported from Google · 6 reads

  • Maintenance
    August 2025 1 out of 5 stars on Google

    The internet (provided by the building, you have no choice to install your own) goes down several times per m…

    The internet (provided by the building, you have no choice to install your own) goes down several times per month, often during work hours. Maintenance requests go unresolved for days and weeks. I do not recommend this building, as the rent is astronomically high in comparison to the market area, and the advertised amenities are not adequately provided by the building management.

    David · Imported from Google · 3 reads

  • Maintenance
    August 2025 2 out of 5 stars on Google

    Besides the location and the lobby staff, I don't think it's worth it.

    Besides the location and the lobby staff, I don't think it's worth it. As a current resident: they hide negative feedback so everything looks “great”; recently problems like internet or gym equipment are taking longer to get solved, and they have recently made changes to payment methods without consulting or notifying with time, and that's the way they have been doing things lately. For this type of treatment, it is expensive. Also still an issue that you can't hire your own internet, since you are stuck with intermittent or slow internet.

    Rodolfo R. · Imported from Google · 3 reads