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Josefa Reviews by Urbanista · Mexico City · Unofficial

Maintenance 1 out of 5 stars on Google Posted May 2026 (approx.) 3 reads

Public review imported from Google

was not submitted to this site: its author wrote it as a public review on Google Maps and it is reproduced here with the source credited.

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1-star review of Josefa by Urbanista

Mauricio M. on Google Maps · May 2026

Translation Translated from Spanish · Show original

I've been living here a month; here are my comments:

The apartment has several design and functionality problems that affect daily life.

There were faults from day one: the dryer didn't work and they had to replace the entire washer-dryer unit. On top of that, the layout of the spaces isn't well resolved. For example, the wardrobe door hits the air conditioning control and switches it on accidentally; and the microwave is placed above the sink, which means I can't wash up comfortably because of my height. That reflects a basic lack of planning.

Another clear mistake is the lack of light switches near the bed — even in a studio, you have to get up to turn the lights off, which is absurd in a modern design.

The windows have soundproofing, “supposedly”, because the noise of motorbikes and other vehicles comes through quite loudly.

App access doesn't work for the entrance doors.

Sometimes there are smells like drains or stagnant water.

Lifts constantly out of service — to come down from the amenity floors I've had to use the stairs because they weren't available or took more than 10 minutes.

Overall, very disappointed with the building's infrastructure.

What I do want to highlight is the excellent service from the reception staff — Andrés, Diego, Walberto and the others whose names I don't know yet — always willing to help and with a good attitude.

However, that doesn't make up for the design and operational failures of the place.

Show original · written in Spanish

Llevo un mes viviendo aquí, dejo mis comentarios:

El departamento tiene varios problemas de diseño y funcionalidad que afectan la experiencia diaria.

Desde el inicio hubo fallas: la secadora no funcionaba y tuvieron que reemplazar el centro de lavado completo. Además, el diseño de los espacios no está bien resuelto. Por ejemplo, la puerta del clóset golpea el control del aire acondicionado y lo activa accidentalmente; además, el horno de microondas está colocado encima de la tarja, lo que no me permite lavar los trastes cómodamente debido a mi altura. Esto refleja una falta básica de planeación.

Otro error claro es la falta de apagadores cerca de la cama: aunque sea un estudio, tienes que levantarte a apagar las luces, lo cual es absurdo en un diseño moderno.

Las ventanas tienen bloqueo de sonido, “supuestamente”, porque el ruido de motos y demás automóviles se escucha con bastante intensidad.

Los accesos con la app no funcionan para las puertas de entrada.

A veces se perciben olores como a drenaje o a agua estancada.

Elevadores constantemente fuera de servicio: para bajar de los pisos de amenidades he tenido que usar las escaleras porque no estaban disponibles o tardaban más de 10 minutos.

En general, muy decepcionado de la infraestructura del edificio.

Lo que sí destaco es la excelente atención del personal de recepción: Andrés, Diego, Walberto y los demás de quienes aún no sé sus nombres, siempre dispuestos a apoyar y con buena actitud.

Sin embargo, eso no compensa los errores de diseño y operación del lugar.

Review by Mauricio M., posted on Google Maps and collected by this site. It is the personal opinion and experience of whoever wrote it; this site is not affiliated with Urbanista or with the building's management.

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  • Maintenance
    August 2024 1 out of 5 stars on Google

    The building is sold and priced as luxury.

    The building is sold and priced as luxury. Expect water and AC issues at random with no reasonable explanation or timeline for remediation. Electricity was included in the lease agreement, and I began receiving an additional charge for electricity about halfway through the term. A pane of glass remained broken through most of the year lease.

    To add insult: absolute worst tenants. Expect concert level noise at 1-2 am in the middle of the week. Terrible communication by management. Staff seems unwilling or unable to deal with entitled residents. Nobody at the front desk. Unanswered messages and calls. Unless they are enforcing some fee based rule (subject to change at any time), don't expect much of a response or resolution.

    Update: The deposit was finally returned, minus an unexplained damage fee, after weeks of persistence. My final interaction with this company was reflective of the rest: selective systemization and red tape when it favors them, and a complete lack of interest and cluelessness when it does not.

    My new apartment is of a similar profile, price and location; the staff and professionalism have been a night and day difference.

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    Garth K. · Imported from Google · 6 reads

  • Maintenance
    August 2025 1 out of 5 stars on Google

    The internet (provided by the building, you have no choice to install your own) goes down several times per m…

    The internet (provided by the building, you have no choice to install your own) goes down several times per month, often during work hours. Maintenance requests go unresolved for days and weeks. I do not recommend this building, as the rent is astronomically high in comparison to the market area, and the advertised amenities are not adequately provided by the building management.

    David · Imported from Google · 3 reads

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    August 2025 2 out of 5 stars on Google

    Besides the location and the lobby staff, I don't think it's worth it.

    Besides the location and the lobby staff, I don't think it's worth it. As a current resident: they hide negative feedback so everything looks “great”; recently problems like internet or gym equipment are taking longer to get solved, and they have recently made changes to payment methods without consulting or notifying with time, and that's the way they have been doing things lately. For this type of treatment, it is expensive. Also still an issue that you can't hire your own internet, since you are stuck with intermittent or slow internet.

    Rodolfo R. · Imported from Google · 3 reads